Survey Results


Name
Arash Heduat
Date
07/05/2016
Rating
5
Comment
I must say, the personal assistant team is FANTASTIC! They are highly professional and courteous. I'm very happy I don't have to speak to someone I can barely understand in a different country. I have used the service over 50 times and I really appreciate what Infiniti offers. I highly recommend my car to friends because of IPA. Actually my sister and my cousin both got my car because of IPA =D
 
Name
Andre Keene
Date
07/04/2016
Rating
5
Comment
 
Name
Mohamed Khali
Date
07/03/2016
Rating
5
Comment
The best or nothing with Infiniti
 
Name
Kerry Iaconelli
Date
07/02/2016
Rating
5
Comment
I love my infiniti n try hard not to brag, but i often do brag anyways. Lol and i love the infiniti personal assistants!!!!!!!
 
Name
Alan Mores
Date
07/02/2016
Rating
5
Comment
 
Name
Beth Nunnally
Date
06/30/2016
Rating
5
Comment
 
Name
Deborah Guy
Date
06/29/2016
Rating
5
Comment
 
Name
Stewart Pamfen
Date
06/25/2016
Rating
5
Comment
 
Name
Ladonna Johnson
Date
06/25/2016
Rating
5
Comment
Thanks a lot for your help!
 
Name
Ladonna Johnson
Date
06/25/2016
Rating
5
Comment
Thanks so much for all your help!
 
Name
Chris Crabtree
Date
06/22/2016
Rating
5
Comment
 
Name
Daniel Cisine
Date
06/17/2016
Rating
5
Comment
 
Name
Cynthia Valcourt
Date
06/17/2016
Rating
5
Comment
 
Name
Kerry Ann Tabb
Date
06/17/2016
Rating
5
Comment
 
Name
Chris Destefano
Date
06/17/2016
Rating
5
Comment
 
Name
Kashif Edwards
Date
06/16/2016
Rating
4
Comment
 
Name
J H Sullivan
Date
06/16/2016
Rating
5
Comment
 
Name
J H Sullivan
Date
06/15/2016
Rating
5
Comment
 
Name
J H Sullivan
Date
06/15/2016
Rating
5
Comment
 
Name
Mary Anne Healey
Date
06/11/2016
Rating
5
Comment
Love this service, I should use it more.
 
Name
Robert Pierre
Date
06/11/2016
Rating
5
Comment
 
Name
Bonnie Greer
Date
06/09/2016
Rating
5
Comment
I love IPA. This is a service that would highly influence my decision to stay with Infiniti when my lease contract expires. I do think it should return as a standard feature. I was quite disappointed in Infiniti when they began to charge for this service.
 
Name
Barbara Ballen
Date
06/07/2016
Rating
5
Comment
Great service. More dealerships should offer it. Hopefully you are promoting this service to other dealerships.
 
Name
Linda Mayfield
Date
06/07/2016
Rating
5
Comment
Your staff is consistently 'can do' prrsonell. I cannot live without their daily assistance!
 
Name
Veronica Kiarie
Date
06/05/2016
Rating
5
Comment
 
Name
Marillyn Russell
Date
06/05/2016
Rating
5
Comment
 
Name
Marillyn Russell
Date
06/04/2016
Rating
5
Comment
Great experiences always! My husband and I both drive Infinitis and love them and also the service. Randy and Marillyn Russell
 
Name
Rachel Edwards
Date
06/03/2016
Rating
5
Comment
 
Name
Randy Crockett
Date
06/03/2016
Rating
5
Comment
This service has been exceptional during EVERY interaction. Thanks!
 
Name
Ken Powell
Date
06/03/2016
Rating
5
Comment
I LOVE my personal assistant!
 
Name
Kasif Ahmed
Date
06/01/2016
Rating
5
Comment
 
Name
Marilyn Strauss
Date
06/01/2016
Rating
5
Comment
 
Name
Kellie Stevens
Date
05/31/2016
Rating
5
Comment
 
Name
Anthony Damato
Date
05/29/2016
Rating
5
Comment
 
Name
Ralph Iacono
Date
05/27/2016
Rating
5
Comment
 
Name
Shelley Marks
Date
05/24/2016
Rating
5
Comment
I have never experienced such a first class service from any group. When I was here in Houma, La in April, Alex literally saved my son's job offshore as they're not allowed to be late for certification. Though he's worked offshore for 5 years it doesn't matter. He's married with 3 young children. Alex found me, rerouted me, and we arrived at Recertication 4 minutes bf start. The roads in the Louisiana bayou are detours, closed roads. etc right now. Within 10 minutes he had it right. Donna was wonderful yesterday when it said road closed. She found out 310 was actually open. She was absolutely calming to me after I freaked out. Again she saved the day and a job. I spoke w her this morning to help make a decision about what to do hotel wise tonight. She has a comforting affect that is rarely found. Chris' knowledge regarding hotels in the Thibodaux/Houma area.was priceless last night. He found me the most lovely, beautiful room that I may move into it. Lol. I had been up since 2:30 am. He was ever so patient bc I was mentally drained. Aaron was also very helpful to me. The team at Personal Assistant is unbelievablely FIRST CLASS. I hope I haven't left anyone out. Everyone is beyond brilliant, helpful, pAtient, everything. There's just nothing left to say other than I'm in awe of what y'all have created. Unbelievable organization. Sincerely, Shelley Marks
 
Name
Barbara Ballen
Date
05/23/2016
Rating
5
Comment
This service should be available to other car dealers, not just Infiniti
 
Name
Sharon Paschal
Date
05/23/2016
Rating
5
Comment
 
Name
Yana Faynshteyn
Date
05/21/2016
Rating
5
Comment
 
Name
Rudolph Migliore
Date
05/20/2016
Rating
5
Comment
 
Name
Keith Houske
Date
05/18/2016
Rating
5
Comment
 
Name
Dani Jackson
Date
05/18/2016
Rating
5
Comment
 
Name
Bill Evans
Date
05/16/2016
Rating
5
Comment
 
Name
Elaine Michaeloff
Date
05/13/2016
Rating
5
Comment
 
Name
Chris Bell
Date
05/12/2016
Rating
5
Comment
 
Name
Lowell Beason
Date
05/12/2016
Rating
5
Comment
 
Name
Alicia Ortego
Date
05/11/2016
Rating
5
Comment
 
Name
Keith Johnston
Date
05/10/2016
Rating
5
Comment
 
Name
Bryan Baggenstos
Date
05/10/2016
Rating
5
Comment
It was really nice to be able to send a message to the personal assistant in a time when I was thinking about it and not have to worry about waking up to call the service department to cancel my appointment. Given my condition, it was nice to just let my body rest without worry. Thank you.
 
Name
Marlo Green
Date
05/10/2016
Rating
5
Comment
 
Name
Keith Johnston
Date
05/07/2016
Rating
5
Comment
 
Name
Leaura Alderson
Date
05/05/2016
Rating
5
Comment
Kacy J. did a fantastic job and offered to do more, (which I may need). Excellent!
 
Name
Scott Rodamaker
Date
05/04/2016
Rating
5
Comment
 
Name
Sheena Jeffries
Date
05/01/2016
Rating
5
Comment
I have thoroughly enjoyed this service each time I gave used it. Thank you for the wonderful service!
 
Name
Shana Raglin
Date
04/30/2016
Rating
5
Comment
The service has been excellent for a recent trip my family has taken.
 
Name
Alice Fuller
Date
04/27/2016
Rating
5
Comment
Good service!
 
Name
Alice Fuller
Date
04/27/2016
Rating
5
Comment
Love my Infiniti. This is my fifth one and the service is superb!!!!!
 
Name
Jeffrey Goldstein
Date
04/24/2016
Rating
5
Comment
 
Name
Josefina Keen
Date
04/22/2016
Rating
5
Comment
 
Name
Jason James
Date
04/20/2016
Rating
5
Comment
Personal Assistant is very knowledgeable and helpful. Unfortunately, the dealership that represents Infiniti lack customer service...and for that reason I am not likely to recommend Infiniti
 
Name
Scott Rodamaker
Date
04/19/2016
Rating
5
Comment
 
Name
Mechelle Craddock-Spence
Date
04/19/2016
Rating
5
Comment
this is kfir doing a test...
 
Name
Micheal Falco
Date
04/16/2016
Rating
5
Comment
 
Name
Patricia Osborne
Date
04/11/2016
Rating
5
Comment
Love it!
 
Name
Ronni Runes
Date
04/09/2016
Rating
5
Comment
I was absolutely delighted by the service I received!! I felt this adds to the luxury experience I have already been feeling about my Q50. The personal assistant I spoke to went above and beyond to solve my problem and I highly appreciate it.
 
Name
Matthew Katsaris
Date
04/04/2016
Rating
5
Comment
 
Name
Gregg Enger
Date
04/04/2016
Rating
5
Comment
Love the brand and, when its needed, love the service!
 
Name
Barbara Mendillo
Date
04/03/2016
Rating
5
Comment
 
Name
Jordan Kranis
Date
04/02/2016
Rating
5
Comment
 
Name
Chetna Sheth
Date
03/28/2016
Rating
5
Comment
Thank you again Jen
 
Name
Joe Lynch
Date
03/26/2016
Rating
5
Comment
 
Name
Joe Lynch
Date
03/26/2016
Rating
5
Comment
 
Name
Karen Mobert
Date
03/25/2016
Rating
5
Comment
I so appreciate having this assistance available to me at any given time and/or day. I use them so often, that I couldn't imagine NOT having them on my speed dial, and I'm always so impressed at how professional they are & quick to respond to my requests! In fact when I'm out with friends or family, and we have a question about anything and don't know the answer, your personal assistant always gets the answer for us, or when we need help with a phone number or finding a restaurant or bank...infinities personal assistance always comes through for us. What a wonderful perk Infinitis personal assistant Program is! Thank you for introducing this program to us! We LOVE it!!
 
Name
Joe Dechristofaro
Date
03/23/2016
Rating
5
Comment
VERY HAPPY WITH MY Q50. ONLY ISSUE OF CONCERN IS THE INFINITI NOTICE THAT TELEEMATIC SERVICES WILL END AT END OF 2016 WITHOUT UPGRADE OF HARDWARE, ESPECIALLY SINCE THIS IS A BRAND NEW CAR.
 
Name
Jacob Meyer
Date
03/23/2016
Rating
5
Comment
 
Name
Leaura Alderson
Date
03/21/2016
Rating
5
Comment
Kristy C. delivered! :-)
 
Name
Richard Raleigh
Date
03/20/2016
Rating
5
Comment
 
Name
Lorletha Ingram White
Date
03/20/2016
Rating
5
Comment
Donna was very informative and polite. Also Sal Derosa exceeded our expectation on service with our new Infinity.
 
Name
Lee Carmichael
Date
03/19/2016
Rating
5
Comment
 
Name
Jhade Barnes
Date
03/16/2016
Rating
5
Comment
Effin Great! Really happy.
 
Name
Anson Fung
Date
03/15/2016
Rating
5
Comment
The personal assistance service is great. However,
 
Name
Jospeh Siebor
Date
03/14/2016
Rating
5
Comment
 
Name
Scott Eason
Date
03/12/2016
Rating
5
Comment
 
Name
Adrian Chavez
Date
03/08/2016
Rating
5
Comment
 
Name
Delise Bernard
Date
03/08/2016
Rating
5
Comment
Thorough and fast! Thank you so much!
 
Name
Vahid Vahid
Date
03/07/2016
Rating
5
Comment
 
Name
Guy Sanchez
Date
03/05/2016
Rating
5
Comment
An amazing service!
 
Name
Paul Gravel
Date
03/02/2016
Rating
5
Comment
 
Name
Chandy Oeur
Date
03/02/2016
Rating
5
Comment
 
Name
Tom Kimbrough
Date
03/01/2016
Rating
5
Comment
 
Name
Kenneth Hunt
Date
02/29/2016
Rating
5
Comment
The Personal Assistant was outstanding to communicate with. She was excellent with her recommendations and details.
 
Name
Kent Rose
Date
02/28/2016
Rating
5
Comment
 
Name
Keith Johnston
Date
02/28/2016
Rating
5
Comment
 
Name
Chetna Sheth
Date
02/26/2016
Rating
5
Comment
I am always grateful for each and everyone I have spoken too!
 
Name
Ajla Hadziselimovic
Date
02/25/2016
Rating
5
Comment
 
Name
Leaura Alderson
Date
02/25/2016
Rating
5
Comment
Thanks Veronica! Awesome!
 
Name
Leaura Alderson
Date
02/24/2016
Rating
5
Comment
Thank you!!
 
Name
Lisa Haldeman
Date
02/24/2016
Rating
5
Comment
 
Name
Sara Meyer
Date
02/23/2016
Rating
5
Comment
 
Name
Kelley Newell
Date
02/23/2016
Rating
5
Comment
 
Name
Lucy Trivelli
Date
02/22/2016
Rating
5
Comment
They are super great!
 
Name
Lane Mayhew
Date
02/21/2016
Rating
5
Comment
Very, very, very pleased. I will be in to see Steve and whomever on 3/16/16 to negotiate my services for that totally adorable Q60 hard top /convertinlet pearl gray blue infinity.
 
Name
Laura Oake
Date
02/19/2016
Rating
5
Comment
 
Name
Robert Overby
Date
02/19/2016
Rating
5
Comment
Awesome car, even more AWESOME CONCIERGE SERVICE!!! Love the people who answer as they are extremely helpful and will do almost anything for you (except nag me like my wife, JUST KIDDING!!). Love this service!!
 
Name
Kim Mitchell
Date
02/17/2016
Rating
5
Comment
I am simply pleased with my IPA!! I love even more that it works even if you're not in your Infiniti unlike OnStar! I'm an Infiniti fan and can't imagine owning one without my IPA!
 
Name
James Gobble
Date
02/16/2016
Rating
5
Comment
 
Name
Barbara Wiesen
Date
02/14/2016
Rating
5
Comment
Extremely likely
 
Name
Christopher Ekholm
Date
02/11/2016
Rating
5
Comment
 
Name
Stephan Lowy
Date
02/11/2016
Rating
5
Comment
 
Name
Benjamin Kraft
Date
02/11/2016
Rating
5
Comment
 
Name
Andrew Dunn
Date
02/10/2016
Rating
5
Comment
 
Name
Matthew Frederiksen
Date
02/10/2016
Rating
5
Comment
 
Name
Shawn Johnson
Date
02/09/2016
Rating
5
Comment
 
Name
Andrew Dunn
Date
02/09/2016
Rating
5
Comment
It turned out that it was possible to see premium gas prices through sirius xm. At least I got a quick answer and I was able to figure it out on my own.
 
Name
Erica Alajarin
Date
02/09/2016
Rating
5
Comment
The team is always friendly and willing to help in anyway.
 
Name
Patrice Disler
Date
02/08/2016
Rating
5
Comment
Love it! Thank you!
 
Name
Mary Bernd
Date
02/05/2016
Rating
5
Comment
 
Name
Sharon Paschal
Date
02/03/2016
Rating
5
Comment
 
Name
Bruce Schroffel
Date
02/03/2016
Rating
5
Comment
A great feature
 
Name
Deborah Limage
Date
02/03/2016
Rating
5
Comment
 
Name
Albert Decuir
Date
02/02/2016
Rating
4
Comment
 
Name
Charles Brooks
Date
02/01/2016
Rating
5
Comment
The personal assistants that you have are amazing! Thank you all for all that you do.
 
Name
Rachelle Graham
Date
02/01/2016
Rating
5
Comment
Great service tonight - tire was changed with a professional company in less than 1 hours time. Thanks Infiniti Personal Assistant - Rachelle Graham
 
Name
Leslie Brown
Date
02/01/2016
Rating
5
Comment
 
Name
William Bruckner
Date
01/31/2016
Rating
5
Comment
 
Name
Jean-Joseph Limage
Date
01/29/2016
Rating
5
Comment
 
Name
Stephen Scranton
Date
01/28/2016
Rating
5
Comment
Courteous, culturally correct, prompt resolution to issue.
 
Name
Chad Carrodus
Date
01/27/2016
Rating
5
Comment
Absolutely amazing.
 
Name
Joanna Santa Ana
Date
01/24/2016
Rating
5
Comment
 
Name
Chris Crabtree
Date
01/22/2016
Rating
5
Comment
 
Name
Ellis Axson
Date
01/19/2016
Rating
5
Comment
Best in class
 
Name
Charlie Carnevale
Date
01/19/2016
Rating
5
Comment
 
Name
Simone Gould
Date
01/18/2016
Rating
5
Comment
Hi, I would especially like to commend Robert A. on exceptional and outstanding service. About 6-8 weeks ago I was helping an elderly friend and her disabled son set up a gmail account on his PC computer. Mind you, I am only familiar with Apple's Mac. While I was having trouble I called Infiniti Personal Assistant and encountered Robert A. and asked him to connect me with Hewlett Packard's tech support department. On a whim, I asked Robert if he knew anything about setting up an email on a PC.... he COMPLETELY walked me through it, stayed on the line with me until my friend's email was ready to go, and made me a STAR in their eyes! I had wanted to contact his supervisor about his excellent work but wasn't sure how. Recently, Robert answered one of my calls again and that call has made it possible to pass on this compliment. What a great perk Infiniti Personal Assistant is to Infiniti owners and what a terrific employee Robert is! Thank you so much!!! Simone Gould
 
Name
Leaura Alderson
Date
01/18/2016
Rating
5
Comment
Quintin communicated in two ways with a great interim response. Thank You!
 
Name
Leaura Alderson
Date
01/17/2016
Rating
5
Comment
VERY interesting research results! THANKS Chris B.!
 
Name
Thomas Bekhit
Date
01/16/2016
Rating
5
Comment
I was blown away by this single feature, but had never utilized it before. I never had the need to, honestly because they are such great cars. I can't believe the courtesy, professionalism, and helpfulness of the gentleman assisting me. So much so that I felt compelled to take the time out of my day, while I'm traveling on business, to write this about him. Thank you John, for an exceptional experience.
 
Name
Leaura Alderson
Date
01/14/2016
Rating
4
Comment
 
Name
Dave Jackson
Date
01/13/2016
Rating
4
Comment
Love the personal assistant app
 
Name
Kathryn Lewis
Date
01/13/2016
Rating
5
Comment
I love my new QX 80 Infiniti! I feel like I'm riding on a cloud when driving it! The personal assistant was very courteous & helpful.....I'm overwhelmed with the overall Infiniti world! Thank you! ☺
 
Name
Michael Divine
Date
01/12/2016
Rating
5
Comment
I love it. Makes everyday life easier which making the purchase of a infinity totally worth it.
 
Name
Roy Amsalem
Date
01/12/2016
Rating
4
Comment
 
Name
Maryanne Kusaka
Date
01/10/2016
Rating
5
Comment
Cant believe how efficient this service is! I love my Infiniti Q70L!! First one here on my island of Kauai!
 
Name
Ashwin Waghela
Date
01/09/2016
Rating
5
Comment
 
Name
Rikkyln Ueda
Date
01/09/2016
Rating
5
Comment
 
Name
Robert L Ellis Jr
Date
01/09/2016
Rating
5
Comment
I really like the ability to have an assistant available
 
Name
Kathy Daly
Date
01/08/2016
Rating
5
Comment
 
Name
Glen Abramson
Date
01/08/2016
Rating
5
Comment
 
Name
Peter Putka
Date
01/08/2016
Rating
5
Comment
 
Name
Kevin Yoder
Date
01/07/2016
Rating
5
Comment
Thank you!
 
Name
Fritz Jean
Date
01/04/2016
Rating
5
Comment
 
Name
Leaura Alderson
Date
01/03/2016
Rating
5
Comment
Chris S. Did a good job of trying to answer a complex question. Thanks, Chris!
 
Name
Barbara Mendillo
Date
01/02/2016
Rating
5
Comment
All of the Personal Assistants who helped us were extremely competent, knowledgeable, cheerful and diligent. They are well trained and reflect Infinitis reputation.
 
Name
Itzahk Nissanov
Date
12/31/2015
Rating
5
Comment
 
Name
David Leslie Hollon
Date
12/30/2015
Rating
5
Comment
Very pleased.
 
Name
Donald Harlor
Date
12/29/2015
Rating
5
Comment
 
Name
Barbara Mendillo
Date
12/28/2015
Rating
5
Comment
Sally and Veronica were unbelievable! We had a change of flight schedule for our 17 year old grand daughter, who was traveling alone back to Slovenia. The connecting flight in Brussels was changed to 12 hours. Because of their help we were able to get another flight more suitable for her. Thank you Sally and Veronica for your expertise and diligence, you were outstanding! Ernie and Barbara Mendillo
 
Name
Drew Margand
Date
12/28/2015
Rating
4
Comment
 
Name
Leonard Martin
Date
12/27/2015
Rating
5
Comment
 
Name
Arash Heduat
Date
12/23/2015
Rating
4
Comment
 
Name
Nydisha Williams
Date
12/23/2015
Rating
5
Comment
 
Name
Joel Perez
Date
12/20/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
12/17/2015
Rating
5
Comment
Wow! Alex C. DELIVERED!! :-) Thank You!
 
Name
Mardi Hope
Date
12/15/2015
Rating
5
Comment
 
Name
Brice Custer
Date
12/14/2015
Rating
5
Comment
 
Name
Marc Veneziano
Date
12/14/2015
Rating
5
Comment
Katie and IPA are just a godsend! Thanks so much for everything.
 
Name
Paula Ortega
Date
12/14/2015
Rating
5
Comment
You NEVER fail!
 
Name
Paula Ortega
Date
12/14/2015
Rating
5
Comment
Thank you for being Infiniti!
 
Name
Chetna Sheth
Date
12/13/2015
Rating
5
Comment
 
Name
Chetna Sheth
Date
12/13/2015
Rating
5
Comment
 
Name
Chetna Sheth
Date
12/13/2015
Rating
5
Comment
They all do a wonderful job!!!!!!! Beautiful work and talent by everyone that has helped me ! You all are the best!
 
Name
Jose Alfonso
Date
12/12/2015
Rating
5
Comment
The PA Team is awesome! I always feel as if my request is the most important task of the day for representative helping me.
 
Name
Marc Veneziano
Date
12/11/2015
Rating
5
Comment
IPA is and continues to be an amazing service that I evangelize to all my friends. My life wouldn't be the same without it!! You Rock!
 
Name
Leaura Alderson
Date
12/11/2015
Rating
5
Comment
Christian R. delivered IPA awesomeness! :-)
 
Name
Patricia Kaldas Gutierrez
Date
12/11/2015
Rating
5
Comment
This is awesome!! So very helpful! Especially for busy mom like me!
 
Name
Md Rashid
Date
12/07/2015
Rating
4
Comment
 
Name
Noel Wax
Date
12/06/2015
Rating
5
Comment
 
Name
Sharon Younger
Date
12/05/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
12/04/2015
Rating
5
Comment
Awesome, Stacy B.! THANK YOU!
 
Name
Leaura Alderson
Date
12/04/2015
Rating
5
Comment
Donna G. delivered Infiniti PA awesomeness! Thank You!
 
Name
Linda Nichols
Date
12/04/2015
Rating
5
Comment
You guys all of your just awesome!!!!
 
Name
Marc Veneziano
Date
12/03/2015
Rating
5
Comment
What an amazing service! Saves my day, everyday!
 
Name
Barry Kalmanson
Date
12/02/2015
Rating
5
Comment
 
Name
Christina Leedy
Date
12/02/2015
Rating
5
Comment
 
Name
Daniel Mcclesky
Date
12/01/2015
Rating
5
Comment
I am glad this in included in my purchase, I think it may be broken now I tried to use it the other day and it was not working. My salesman told me it was included for the term of my lease, that was the only reason I agreed to the higher payment.
 
Name
Dean Kennedy
Date
12/01/2015
Rating
5
Comment
First time I've used, totally impressed. Great stuff.
 
Name
Michael Collins
Date
11/29/2015
Rating
5
Comment
 
Name
Barbara Mendillo
Date
11/29/2015
Rating
5
Comment
 
Name
Sidharth Dugar
Date
11/27/2015
Rating
5
Comment
 
Name
Robert Gallant
Date
11/26/2015
Rating
5
Comment
 
Name
Vee Wallace
Date
11/26/2015
Rating
5
Comment
 
Name
Mohammed Uddin
Date
11/25/2015
Rating
4
Comment
 
Name
Bryan Rodriguez
Date
11/25/2015
Rating
5
Comment
 
Name
Bryan Rodriguez
Date
11/25/2015
Rating
5
Comment
 
Name
Fengyiru Xu
Date
11/24/2015
Rating
5
Comment
I am having great experience with Infiniti PA and this is another main reason i am considering getting another Infiniti.
 
Name
Leaura Alderson
Date
11/23/2015
Rating
5
Comment
Eric O.verdelivered! :-) From now on it's Eric Overdelivered! Thanks Eric, and Infiniti PA program!!
 
Name
Leaura Alderson
Date
11/23/2015
Rating
5
Comment
Kristy C. delivered awesomeness! :-) THANK YOU!
 
Name
Stephen Weiss
Date
11/21/2015
Rating
5
Comment
Free would be nice since I just purchased another infiniti q50 for my wife. Should be included.
 
Name
Leaura Alderson
Date
11/18/2015
Rating
5
Comment
James L. did a GREAT job!
 
Name
David Doan
Date
11/17/2015
Rating
5
Comment
Awesome assistant! They never let me down. Keep up the good work guys! :)
 
Name
Jose Medina
Date
11/16/2015
Rating
5
Comment
 
Name
Stephanie Guy
Date
11/15/2015
Rating
5
Comment
great experience!
 
Name
Robert L Ellis Jr
Date
11/15/2015
Rating
5
Comment
 
Name
Marilyn Horowitz
Date
11/15/2015
Rating
5
Comment
 
Name
Rafael Morel
Date
11/15/2015
Rating
5
Comment
Loving my car, personal assistant is a bit slow to connect in the vehicle but I love it.
 
Name
Isha Suri
Date
11/15/2015
Rating
5
Comment
 
Name
Gregg Aprahamian
Date
11/14/2015
Rating
5
Comment
Impressive.
 
Name
Shehzaan Chunara
Date
11/13/2015
Rating
5
Comment
I love the service
 
Name
Leaura Alderson
Date
11/12/2015
Rating
5
Comment
Awesome research, Jason T.! Thank You!
 
Name
Regina Tolliver
Date
11/11/2015
Rating
4
Comment
 
Name
Marc Veneziano
Date
11/09/2015
Rating
5
Comment
IPA is simply amazing. They are the best. They help me every single day! They absolutely rock
 
Name
Claudio Carvalho
Date
11/09/2015
Rating
5
Comment
 
Name
Tominzelle Bolden
Date
11/08/2015
Rating
5
Comment
 
Name
Ki-sang An
Date
11/05/2015
Rating
5
Comment
 
Name
Declan Stoner
Date
11/04/2015
Rating
4
Comment
 
Name
Leaura Alderson
Date
11/02/2015
Rating
5
Comment
Super info from Stacy B.... LOVE IPA!
 
Name
Kamille Soler
Date
11/02/2015
Rating
5
Comment
Honestly I thought it was going to be an internationally outsourced virtual assistant and that I would have a difficult time explaining my tasks to foreign nationals who are unfamiliar with the terrain here. I was surprised to hear that all the Infiniti Personal assistants I've spoken to thus far have been so professional, polite and on top of it! I'm only on day two of the service but I"m very happy so far. We'll see how consistent they are. Thank you! Keep excelling the program. I'm excited to see what comes of it.
 
Name
Leaura Alderson
Date
11/02/2015
Rating
5
Comment
Exactly what I needed. Thank you Brittany B.!
 
Name
David Burg
Date
11/02/2015
Rating
5
Comment
Kristen was great. Thank you!
 
Name
Nydisha Williams
Date
11/01/2015
Rating
5
Comment
 
Name
Leonard Martin
Date
11/01/2015
Rating
5
Comment
Trish was pleasant and efficient . Very helpful when driving.
 
Name
Leaura Alderson
Date
11/01/2015
Rating
5
Comment
Fantastic Eric W! THANK YOU!
 
Name
Leaura Alderson
Date
11/01/2015
Rating
5
Comment
Super helpful Jaime D.!
 
Name
Leaura Alderson
Date
11/01/2015
Rating
5
Comment
THANKS to Robert A. for more awesome work!!
 
Name
Leaura Alderson
Date
11/01/2015
Rating
5
Comment
IPA is awesome!! THANKS Trisha M!
 
Name
Jana Brucker
Date
10/31/2015
Rating
5
Comment
This is my second iInfiniti car, and I don't want to drive anything else --ever! I love my G37x,and thank you for all the wonderful features included to make the ride even better!
 
Name
Ignacio Ladegui Alfonso
Date
10/31/2015
Rating
5
Comment
 
Name
Noah Bank
Date
10/29/2015
Rating
5
Comment
 
Name
Nydisha Williams
Date
10/29/2015
Rating
5
Comment
 
Name
Bryan Rodriguez
Date
10/29/2015
Rating
5
Comment
West my Personal Assistant was fantastic and had a great tone and personality well don't West and Infiniti
 
Name
Bryan Rodriguez
Date
10/29/2015
Rating
5
Comment
 
Name
Pamela Yoon
Date
10/28/2015
Rating
5
Comment
amazing service!!!
 
Name
Letty Pedraza
Date
10/27/2015
Rating
5
Comment
Sooooo helpful!! Thank You..Thank You!!!
 
Name
Stela Mcclesky
Date
10/27/2015
Rating
5
Comment
Great customer service
 
Name
Nicholas Edwards
Date
10/25/2015
Rating
5
Comment
 
Name
Sarah Anthony
Date
10/24/2015
Rating
5
Comment
 
Name
Lauren Belviso
Date
10/24/2015
Rating
5
Comment
Love my Infiniti personal assistant!!!!
 
Name
Leaura Alderson
Date
10/22/2015
Rating
5
Comment
Robert A. rocks the research! :-)
 
Name
Archibaldo Perez
Date
10/20/2015
Rating
5
Comment
 
Name
Lester Wilson
Date
10/19/2015
Rating
5
Comment
 
Name
Maurice Wadlington
Date
10/19/2015
Rating
5
Comment
 
Name
Breese Pritchard
Date
10/16/2015
Rating
5
Comment
I used this service three times in the last two days and received very quick and efficient service. I love this service!
 
Name
Gary Saliba
Date
10/16/2015
Rating
5
Comment
Beautiful, luxurious, high performance vehicles are one thing---but when you are stranded on the side of the road, 150 miles from home none of that matters. Having someone to call and get you out of trouble is what's important. And Infiniti Personal Assistant was responsive, attentive, followed-up, and made sure that my vehicle was towed, fixed, and that I got home---safely. Absolutely, my confidence and feelings about Infiniti were solidified---and you can bet that I will tell my friends. Thank you to the IPA folks and to Steve Owens at Smith Infiniti if Huntsville.
 
Name
Nadia Chin
Date
10/16/2015
Rating
5
Comment
 
Name
Jeanna Kostak
Date
10/15/2015
Rating
5
Comment
Everyone is awesome! I love the service!
 
Name
Patricia Hindlin
Date
10/15/2015
Rating
5
Comment
I don't use it much but it has proven very helpful when I need it.
 
Name
Lynn Cracchiolo
Date
10/13/2015
Rating
4
Comment
 
Name
Jesse Goldstein
Date
10/13/2015
Rating
5
Comment
 
Name
Wanda Brasfield
Date
10/13/2015
Rating
5
Comment
 
Name
Janeka Owens
Date
10/13/2015
Rating
5
Comment
I am very pleased with Infiniti Personal Assistant, it's comforting to know that its always there when I need it!
 
Name
Adeyemi Daramola
Date
10/13/2015
Rating
4
Comment
 
Name
Natasha Abeya
Date
10/12/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
10/12/2015
Rating
5
Comment
Katie V. DELIVERS!! Thank You!!
 
Name
Molly Hennessey
Date
10/12/2015
Rating
5
Comment
I have a problem with the car phone- understanding the names I speak. May need to have dealer check it
 
Name
Leaura Alderson
Date
10/11/2015
Rating
5
Comment
Awesome Alex C.! Not sure if I already submitted this review, so sending here.
 
Name
Sandra Baker
Date
10/11/2015
Rating
5
Comment
 
Name
Renea Clark
Date
10/10/2015
Rating
5
Comment
 
Name
Bryan Rodriguez
Date
10/10/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
10/10/2015
Rating
5
Comment
Kristy C. WOWED ME.... she over delivered awesomely! THANK YOU!!
 
Name
Greg Howard
Date
10/10/2015
Rating
5
Comment
Truly one of the best investments I have ever come across! Your staff is very knowledgable and resourceful! I travel internationally quite a bit and even overseas they come through! Why have a real PA when there is the Infiniti PA. You have a very satisfied customer and I have spread the news - keep up the excellence and these folks you hire are freaking amazing - they must be hand picked from the creme de la creme!
 
Name
David Brown
Date
10/10/2015
Rating
5
Comment
 
Name
Regina Ray
Date
10/09/2015
Rating
5
Comment
Outstanding perk for purchasing an Infiniti which always provides unmatched service.
 
Name
Stephanie Spence
Date
10/09/2015
Rating
5
Comment
 
Name
Arian Plascencia
Date
10/08/2015
Rating
4
Comment
 
Name
Gary Sanchez
Date
10/08/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
10/08/2015
Rating
5
Comment
Thanks Alex C!
 
Name
Lawrence Barber
Date
10/07/2015
Rating
5
Comment
I've only used it a few times, via my iPad, and have found it very helpful.
 
Name
John Steffens
Date
10/07/2015
Rating
5
Comment
I have recommended Infiniti to several of my family and friends and, even received two referral checks from the Infiniti Financial Group. Sure wish this amenity lasted the length of my finance period. Keep up the great work!
 
Name
Sara Heifets
Date
10/06/2015
Rating
5
Comment
 
Name
Nikki Fontes
Date
10/06/2015
Rating
5
Comment
 
Name
Connie Gipson
Date
10/06/2015
Rating
5
Comment
 
Name
Connie Gipson
Date
10/06/2015
Rating
5
Comment
 
Name
Samuel Johnson
Date
10/06/2015
Rating
4
Comment
 
Name
Lesley Vann
Date
10/06/2015
Rating
5
Comment
It is incredibly helpful to have Personal Assistant as an option. I am grateful for this service. By the way, your email was in my gmail Spam folder... Thought you'd want to know. Having the P.A. removes a sense of being burdened and I know I can have some help here and there with price comparisons, etc. THANKS for making it available!!
 
Name
Michelle Allman
Date
10/05/2015
Rating
5
Comment
 
Name
Suzanne Siegel
Date
10/05/2015
Rating
5
Comment
This is my third Infiniti. Need I say more?
 
Name
Fabiola Saint Phar
Date
10/05/2015
Rating
5
Comment
 
Name
Jessica Marfo
Date
10/05/2015
Rating
5
Comment
love it
 
Name
Jean Dunham
Date
10/05/2015
Rating
5
Comment
On the recommendation I would have said 10, but am not happy that my certified pre-owned M37 had the tires replaced with a low quality tire. Sounds like I'm driving a 4 wheel drive, not a luxury vehicle. Quite embarrassing!!!
 
Name
Laura Baluch
Date
10/05/2015
Rating
5
Comment
 
Name
Jim Buckley
Date
10/05/2015
Rating
5
Comment
It has been very helpful in several situations. I don't take undue advantage of it and I appreciate the help very much
 
Name
Susie Bandy
Date
10/05/2015
Rating
5
Comment
 
Name
Paula Griner
Date
10/05/2015
Rating
5
Comment
 
Name
Shehzaan Chunara
Date
10/05/2015
Rating
5
Comment
This is the best feature and makes me want to buy an Infiniti just because of this service.
 
Name
Shehzaan Chunara
Date
10/05/2015
Rating
5
Comment
 
Name
Bruce Schroffel
Date
10/05/2015
Rating
5
Comment
 
Name
Robert Brasen
Date
10/04/2015
Rating
5
Comment
 
Name
Martin Brady
Date
10/04/2015
Rating
5
Comment
 
Name
Sandra Alley
Date
10/04/2015
Rating
5
Comment
 
Name
Deonna King
Date
10/04/2015
Rating
5
Comment
I love this service, it should come standard as your company trade mark of luxury
 
Name
Luzia Watkins
Date
10/04/2015
Rating
4
Comment
With my previous vehicle I was used to using ONSTAR; however, Infiniti personal assistant provides a more personal and specialized experience.
 
Name
Edgrace Arce
Date
10/04/2015
Rating
5
Comment
 
Name
Justin Morgan
Date
10/04/2015
Rating
5
Comment
 
Name
Scott Donnelly
Date
10/04/2015
Rating
5
Comment
 
Name
Kentasha Davis
Date
10/03/2015
Rating
5
Comment
I've only used Infiniti Personal Assistant twice, but both times were a positive experience.
 
Name
Tony Chan
Date
10/03/2015
Rating
5
Comment
 
Name
Barbara Williams
Date
10/03/2015
Rating
4
Comment
 
Name
Nerry Livingston
Date
10/03/2015
Rating
5
Comment
 
Name
Jose Ruiz
Date
10/03/2015
Rating
5
Comment
This is a service that goes above and beyond providing great customer service. Keep up the great work.
 
Name
Willie Macon
Date
10/03/2015
Rating
5
Comment
No comments yet.
 
Name
Tiffany Robilotta
Date
10/03/2015
Rating
5
Comment
I'm in love with this vehicle. I have a 2011Jaguar XJL and it drive beautifully but NOT as well as my QX70. This vehicle is pure awesomeness. The features such as the personal assistant and navigation is better than the Jaguars. I will buy another Infiniti as soon as I sell the Jag. Promise.
 
Name
Lisa Hicks
Date
10/03/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
10/03/2015
Rating
5
Comment
THANKS Sally!
 
Name
Andrew Demos
Date
10/03/2015
Rating
5
Comment
 
Name
Ashley Sandlin
Date
10/03/2015
Rating
5
Comment
My business partner's wife owns an Infiniti and my wife saw her use the assistant service a few times. She was so blown away by how useful it was to her friend, when it came time to get her a new car she insisted on Infiniti. She's a new mom and adamant about not using her phone while driving, so she loves the hands-free aspect. Now she's the one bragging to her friends about it. She especially loves teasing the ones that drive other luxury brands since they don't have anything close to this. They get really annoyed, which is a lot of fun for me ;) Keep up the great work!
 
Name
Sevag Sarkissian
Date
10/03/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
10/03/2015
Rating
5
Comment
THANKS Veronica C.! Just what I needed!
 
Name
Gerri Lyons
Date
10/03/2015
Rating
5
Comment
 
Name
Sydney White
Date
10/03/2015
Rating
5
Comment
 
Name
Linda Lewis
Date
10/03/2015
Rating
5
Comment
 
Name
Deying Lu
Date
10/03/2015
Rating
5
Comment
 
Name
Michael Demyen
Date
10/03/2015
Rating
5
Comment
 
Name
Kim Tinkle
Date
10/03/2015
Rating
5
Comment
 
Name
Joan West
Date
10/02/2015
Rating
5
Comment
 
Name
Mark Richards
Date
10/02/2015
Rating
5
Comment
 
Name
Beverly Diaz De Leon
Date
10/02/2015
Rating
5
Comment
This is my 4th. Love it.
 
Name
Cherlyn Green
Date
10/02/2015
Rating
5
Comment
Love it
 
Name
Jarrod Mosley
Date
10/02/2015
Rating
4
Comment
 
Name
Nancy Kreinest
Date
10/02/2015
Rating
5
Comment
 
Name
Edward Gooding Iii
Date
10/02/2015
Rating
5
Comment
 
Name
Ray Khan
Date
10/02/2015
Rating
5
Comment
 
Name
David Ackerman
Date
10/02/2015
Rating
5
Comment
 
Name
Elaine Shapiro
Date
10/02/2015
Rating
4
Comment
Do not remove this service. It adds convenience and support to your customers!! Now if our gas mileage were only better. The claims when we bought the car were false and misleading.
 
Name
Randy Spencer
Date
10/02/2015
Rating
5
Comment
 
Name
Nadir Washington
Date
10/02/2015
Rating
4
Comment
 
Name
Thomas Lowe
Date
10/02/2015
Rating
5
Comment
Enjoy the service
 
Name
Teresa Meyer
Date
10/02/2015
Rating
5
Comment
I am most pleased with my new Infiniti Q50. The fine vehicle is equipped with a robust system, which I am still getting familiar with. Outstanding performing vehicle. Folks on the roads are rolling down their windows to ask me about my new car. Love the attention the Infiniti brings me.
 
Name
Michael Wityshyn
Date
10/02/2015
Rating
5
Comment
 
Name
Betsy Mikesell
Date
10/02/2015
Rating
5
Comment
 
Name
Andrew Demos
Date
10/02/2015
Rating
5
Comment
 
Name
Nicole Trammell
Date
10/02/2015
Rating
5
Comment
 
Name
Elaine Raymonds
Date
10/02/2015
Rating
5
Comment
My friends were very impressed and one even commented, "That's why you buy an Infiniti!" It is so convenient and handy when I'm driving.
 
Name
Michael Stevens
Date
10/02/2015
Rating
5
Comment
Love my QX50 and Infiniti PA has helped me enjoy it even more. Great job!
 
Name
Virginia Braun
Date
10/02/2015
Rating
5
Comment
 
Name
Anson Fung
Date
10/02/2015
Rating
5
Comment
 
Name
Todd Pruitt
Date
10/01/2015
Rating
5
Comment
 
Name
Tito Zamalloa
Date
10/01/2015
Rating
4
Comment
 
Name
Connie Gipson
Date
10/01/2015
Rating
4
Comment
 
Name
Gabrielle Elledge-Levota
Date
10/01/2015
Rating
5
Comment
It's not just the personal assistant but the overall infiniti perks, customer support, attitude that makese only want to own Infiniti's !
 
Name
Paul Dallara
Date
10/01/2015
Rating
5
Comment
I love the INFINITI brand but my recent interaction regarding my tires prevents me from recommending them to friends
 
Name
Maria Atella
Date
10/01/2015
Rating
5
Comment
 
Name
Leslie Conklin
Date
10/01/2015
Rating
5
Comment
personal assistant made my recent 3000 mile vacation much more pleasent
 
Name
Jonathan Schwarz
Date
10/01/2015
Rating
5
Comment
It's all good!
 
Name
Richard Mckee
Date
10/01/2015
Rating
5
Comment
 
Name
Gary Nascimento
Date
10/01/2015
Rating
5
Comment
 
Name
Pat McGraw
Date
10/01/2015
Rating
5
Comment
Great!!!
 
Name
Yanique Brown
Date
10/01/2015
Rating
5
Comment
 
Name
Kathleen Cook
Date
10/01/2015
Rating
5
Comment
 
Name
Geetanjalli Harnanan
Date
10/01/2015
Rating
5
Comment
 
Name
Steven Vitiello
Date
10/01/2015
Rating
5
Comment
 
Name
Calvin Ghanoo
Date
10/01/2015
Rating
5
Comment
 
Name
Jane Jonas
Date
10/01/2015
Rating
5
Comment
 
Name
Brenda Kelly
Date
10/01/2015
Rating
5
Comment
 
Name
Wallace Plyler, Jr
Date
10/01/2015
Rating
5
Comment
 
Name
Patty Farran
Date
10/01/2015
Rating
5
Comment
Love Infiniti!!!!
 
Name
Michael Mandino
Date
10/01/2015
Rating
5
Comment
personal assistant was a great feature included with my purchase i only wish it was for the original 48 month period, not just the 12 month period i received with my purchase.
 
Name
Jerome Bell
Date
10/01/2015
Rating
5
Comment
They have yet to disappoint me, thank you !!!
 
Name
Alvin Dondey
Date
10/01/2015
Rating
5
Comment
 
Name
Donnie Mcgovern
Date
10/01/2015
Rating
5
Comment
 
Name
Remahl Smith
Date
10/01/2015
Rating
5
Comment
 
Name
James Ledbetter
Date
10/01/2015
Rating
5
Comment
they r super always ready to help
 
Name
Arlene Berlin
Date
10/01/2015
Rating
4
Comment
 
Name
Jennifer Waters
Date
10/01/2015
Rating
5
Comment
 
Name
Albert Sims
Date
10/01/2015
Rating
4
Comment
 
Name
Sheldon Holson
Date
10/01/2015
Rating
4
Comment
 
Name
Joseph Buccello
Date
10/01/2015
Rating
4
Comment
 
Name
Lavern King
Date
10/01/2015
Rating
5
Comment
 
Name
Charles Bucey
Date
10/01/2015
Rating
5
Comment
 
Name
Denise Lemaster
Date
10/01/2015
Rating
5
Comment
 
Name
Carole Daniels
Date
09/30/2015
Rating
5
Comment
Awesome
 
Name
Rodney Boyd
Date
09/30/2015
Rating
5
Comment
 
Name
Meak Nget
Date
09/30/2015
Rating
5
Comment
 
Name
Donna Bavaro
Date
09/30/2015
Rating
5
Comment
 
Name
Rudy Thomas
Date
09/30/2015
Rating
5
Comment
 
Name
Israel Crespo
Date
09/30/2015
Rating
5
Comment
 
Name
Fannie Wiggins
Date
09/30/2015
Rating
5
Comment
 
Name
Cheryl Phillips
Date
09/30/2015
Rating
5
Comment
I have only had positive experiences when using Infiniti Personal Assistant.
 
Name
Dane Fletcher
Date
09/30/2015
Rating
5
Comment
Great service, keep up the good work!
 
Name
Carole White
Date
09/30/2015
Rating
5
Comment
 
Name
Suzette Lombardo
Date
09/30/2015
Rating
5
Comment
 
Name
David Kvederis
Date
09/30/2015
Rating
5
Comment
i cancelled my mercedes personal assistant becasue Infiniti personal assistanmt is somuch superior in every way
 
Name
Rachel Shipman
Date
09/30/2015
Rating
4
Comment
 
Name
Deanna Gamez
Date
09/30/2015
Rating
5
Comment
 
Name
Ben Tsoi
Date
09/30/2015
Rating
4
Comment
Towing service needs to improve the reliability of its service. I wrote a comment back in April when I used the service. Towing service was not able to jump-start my 2013 G37 battery until the 2nd day was really bad. Ben
 
Name
Constance Rucker
Date
09/30/2015
Rating
5
Comment
Love the service!!
 
Name
Paul Adamowicz
Date
09/30/2015
Rating
5
Comment
This is my third Infiniti vehicle, all with personal assistant. LOVE IT !!!!
 
Name
Kimberly Babin
Date
09/30/2015
Rating
5
Comment
Great people, superb customer service, Quentin was excellent/knowledgable/friendly
 
Name
LeighAnn Morrill
Date
09/30/2015
Rating
5
Comment
Did mine expire?
 
Name
Cheryl Hatcher
Date
09/30/2015
Rating
5
Comment
 
Name
Victoria Williams
Date
09/30/2015
Rating
5
Comment
Thank you so much I always find Infiniti personal assistant very helpful
 
Name
Paul Flick
Date
09/30/2015
Rating
5
Comment
The assistants have always been very friendly and helpful and have never let me down! Great service and I love it!
 
Name
Kevork Kahwajian
Date
09/30/2015
Rating
4
Comment
 
Name
Billy Youngblood
Date
09/30/2015
Rating
5
Comment
 
Name
Loretta Keller
Date
09/30/2015
Rating
5
Comment
'Loved all the Infinitis we'v e had through the years!! 'Such a great car in every way!!
 
Name
Paul Williams
Date
09/30/2015
Rating
5
Comment
People always professional and friendly.
 
Name
Owen Fuchs
Date
09/30/2015
Rating
5
Comment
I truly love my Inifiniti QX70
 
Name
Tim Connolly
Date
09/30/2015
Rating
5
Comment
It's nice to have a personal assistant on-hand. Thank you!
 
Name
Rosalyn Levy
Date
09/30/2015
Rating
5
Comment
 
Name
Katherine Jackson
Date
09/30/2015
Rating
5
Comment
 
Name
Rollia Oliver
Date
09/30/2015
Rating
5
Comment
 
Name
Diane Vergona
Date
09/30/2015
Rating
5
Comment
Love Infiniti
 
Name
Charles Schreiber
Date
09/30/2015
Rating
5
Comment
 
Name
Maureen Oostdik
Date
09/30/2015
Rating
5
Comment
They do an incredible job and are always friendly and helpful!! They have gotten me out of a jam more than once!! Good crew!
 
Name
Anshul Bansal
Date
09/30/2015
Rating
5
Comment
 
Name
Michele Harkov
Date
09/30/2015
Rating
5
Comment
 
Name
Leonard Hernandez
Date
09/30/2015
Rating
5
Comment
 
Name
Donna Rapillo
Date
09/30/2015
Rating
4
Comment
 
Name
Sylvia Gonzalez
Date
09/30/2015
Rating
5
Comment
 
Name
Kamran Noorani
Date
09/30/2015
Rating
5
Comment
 
Name
Russell Henderson
Date
09/30/2015
Rating
5
Comment
 
Name
Alvin Turner
Date
09/30/2015
Rating
5
Comment
 
Name
Maurice Braswell
Date
09/30/2015
Rating
5
Comment
 
Name
John Sommers
Date
09/30/2015
Rating
5
Comment
 
Name
Shauna Robinson
Date
09/30/2015
Rating
5
Comment
I wish that the tasks were not limited. I use Fancy Hands and they will do work related tasks.
 
Name
Carolyn Maly
Date
09/30/2015
Rating
5
Comment
I love this service!!!
 
Name
Helen Doranian
Date
09/30/2015
Rating
5
Comment
 
Name
Suzanne Evans
Date
09/30/2015
Rating
4
Comment
 
Name
Fabian Maciel
Date
09/30/2015
Rating
5
Comment
Great unexpected service. Just a hassle when it comes to having Personal assistant buy something for you. Spent 30 minutes on the phone just to buy a parking pass for a Dodger Game. But everything else was exceptional. Thank you!
 
Name
Frank Costanzo
Date
09/30/2015
Rating
5
Comment
 
Name
Spring Faust
Date
09/30/2015
Rating
5
Comment
LOVE LOVE LOVE my personal assist...they are fantasic!
 
Name
Debra Treanor
Date
09/30/2015
Rating
5
Comment
At least 3 people I know, two in my condo building have purchased an Infiniti, because they loved my IPA!
 
Name
Linda Shulaw
Date
09/30/2015
Rating
5
Comment
I'm very impressed with the personal assistant staff
 
Name
Shanna Fitts
Date
09/30/2015
Rating
5
Comment
Thank you for the luxury car experience. This is my first infinite but it will not be my last.
 
Name
Richard Rowland
Date
09/30/2015
Rating
5
Comment
I really like having it. I've only used it a couple of times. It's great to have.
 
Name
Leaura Alderson
Date
09/30/2015
Rating
5
Comment
IPA makes my day!!! THANK Jason T. for awesome response!
 
Name
Yvette Rubio
Date
09/30/2015
Rating
5
Comment
Love it!
 
Name
Craig Gesner
Date
09/30/2015
Rating
5
Comment
 
Name
Jeanine Lanza
Date
09/30/2015
Rating
5
Comment
I think it is a great feature which is shown in how often i use it....thank you
 
Name
Deborah Limage
Date
09/30/2015
Rating
5
Comment
 
Name
Douglas Rockford
Date
09/30/2015
Rating
5
Comment
 
Name
Rashpal Singh
Date
09/30/2015
Rating
5
Comment
Keep up the great work. I love the Infiniti personal assistant, they always help me with anything that I call them up with
 
Name
Sidney Herszenson
Date
09/30/2015
Rating
5
Comment
 
Name
William Bradley
Date
09/30/2015
Rating
4
Comment
 
Name
John Avendando
Date
09/30/2015
Rating
4
Comment
 
Name
Jenna Kapsis
Date
09/30/2015
Rating
5
Comment
 
Name
Bill Grisanti
Date
09/30/2015
Rating
4
Comment
Personal Assistant should be able to download instructions to navigation similar to OnStar.
 
Name
Kenneth Potter
Date
09/30/2015
Rating
4
Comment
 
Name
Priscilla Hartranft
Date
09/30/2015
Rating
5
Comment
 
Name
Karen Ficca
Date
09/30/2015
Rating
5
Comment
 
Name
Anthony Spinnell
Date
09/30/2015
Rating
5
Comment
 
Name
Jennifer Sebring
Date
09/30/2015
Rating
5
Comment
 
Name
Ryan Barnes
Date
09/30/2015
Rating
5
Comment
 
Name
Jimmie Sue Ausmus
Date
09/30/2015
Rating
5
Comment
I have been extremely happy with the Infiniti that I purchased as well as the Infiniti Personal Assistant that came along with it. I have used the Personal Assistant several times & have been very pleased with the service! Thank you!
 
Name
Stefanie Tsunis
Date
09/30/2015
Rating
5
Comment
Service went great - great service
 
Name
Cale Baumann
Date
09/30/2015
Rating
5
Comment
 
Name
Susan Searfross
Date
09/30/2015
Rating
5
Comment
 
Name
Javaid Khan
Date
09/30/2015
Rating
5
Comment
 
Name
George Yunko
Date
09/30/2015
Rating
5
Comment
 
Name
David Learned
Date
09/30/2015
Rating
5
Comment
 
Name
Afsaneh Hessamfar
Date
09/30/2015
Rating
5
Comment
The person who received my car in body shop was great, very professional, very friendly and I had an excellent experience.
 
Name
Curtis Owens
Date
09/30/2015
Rating
5
Comment
Personal Assistance is great! However, Infiniti's continue lack of focus on gas mileage is frustrating. Why must they only focus on technology? I do not want an IPOD on wheels.
 
Name
Tina Margulis
Date
09/30/2015
Rating
5
Comment
I love my Infiniti!
 
Name
Todd Schermer
Date
09/30/2015
Rating
4
Comment
 
Name
Angel Zambrano
Date
09/30/2015
Rating
5
Comment
I think that IC is an incredible feature. I'm always surprised by how friendly and helpful everyone is. Highly recommended
 
Name
Saler Axel
Date
09/30/2015
Rating
5
Comment
 
Name
Yvette Rogers
Date
09/30/2015
Rating
5
Comment
 
Name
Johnny Chavez
Date
09/30/2015
Rating
5
Comment
 
Name
Steve Clay
Date
09/30/2015
Rating
4
Comment
 
Name
Nadav Hayush
Date
09/30/2015
Rating
5
Comment
With a personal assistant you feel like you're very part of the Infinity family
 
Name
Renee Mozee
Date
09/30/2015
Rating
5
Comment
 
Name
Ricardo Rosenthal
Date
09/30/2015
Rating
5
Comment
The staff is well selected trained and educated. Please do not outsource to a boiler room in some corner of the world. Keep the good work.
 
Name
Ian Santiago
Date
09/30/2015
Rating
5
Comment
 
Name
Joseph Prinzo
Date
09/30/2015
Rating
5
Comment
It is a great service!
 
Name
Tambreshia Richardson
Date
09/30/2015
Rating
4
Comment
 
Name
Paula Collier
Date
09/30/2015
Rating
5
Comment
My final home for auto is with Infiniti...
 
Name
Stephen Crowell
Date
09/30/2015
Rating
5
Comment
 
Name
Sue Stitt
Date
09/30/2015
Rating
5
Comment
 
Name
Ryan Bonczewski
Date
09/30/2015
Rating
5
Comment
 
Name
Donald Fisher
Date
09/30/2015
Rating
5
Comment
 
Name
Susan Willis
Date
09/30/2015
Rating
5
Comment
This is my second Infinity and I have loved both! My dealership "Fresno Infinity" is awesome in service, sales and professionalism. Highly recommend to anyone.
 
Name
Tom Blanchard
Date
09/30/2015
Rating
5
Comment
It is a great service
 
Name
Joshua Charles
Date
09/30/2015
Rating
5
Comment
 
Name
Kimberly Epperson
Date
09/30/2015
Rating
5
Comment
 
Name
David Chapman
Date
09/30/2015
Rating
5
Comment
 
Name
John Miller
Date
09/30/2015
Rating
5
Comment
 
Name
Ali Malik
Date
09/30/2015
Rating
4
Comment
My personal connection is not working any more
 
Name
Christopher Phillips
Date
09/30/2015
Rating
5
Comment
My only complaint is that the IPA is confined to me. My wife and I both drive our QX80. If I'm not in the car this fantastic feature is useless because she isn't allowed to do anything since I am the only one allowed on the account. I checked with our dealer and he stated there would be an additional membership fee for my wife. Absolutely absurd since the payment for the vehicle is financed by both of us we should both have unfettered access to the program we paid for when we purchased the vehicle new. This should be changed immediately so FAMILIES that own your family sized vehicles can use the service we pay for. I would love to discuss this in person with one of your representatives. I'm available by phone at 662-419-1259. Regards, Chris Phillips
 
Name
Patricia Jordan
Date
09/30/2015
Rating
5
Comment
love it!
 
Name
Janice Birken
Date
09/30/2015
Rating
4
Comment
 
Name
Joseph Jeransky
Date
09/30/2015
Rating
5
Comment
 
Name
Angie Pope
Date
09/30/2015
Rating
5
Comment
 
Name
Seth Taylor
Date
09/30/2015
Rating
5
Comment
 
Name
Melody Phipps
Date
09/30/2015
Rating
5
Comment
Infiniti Personal Assistant is not only a great safety feature, but so helpful and I use it a lot and appreciate the wonderful, polite, helpful customer service. 5 Star all the way!
 
Name
James Rocha
Date
09/30/2015
Rating
5
Comment
Thanks for always being there and always being such a huge help.
 
Name
Tim Armacost
Date
09/30/2015
Rating
4
Comment
Well done. Just don't like the advertisement from dealer every time. Why can't it just be great service. I remember the dealer.
 
Name
Cindy Cerami
Date
09/30/2015
Rating
5
Comment
 
Name
Gabriel Bright
Date
09/30/2015
Rating
5
Comment
Awesome service. Always extremely professional!
 
Name
Paula Collier
Date
09/30/2015
Rating
5
Comment
Although I have only used the assistant a few times. This response actually provided me with the information that I needed in concrete form.
 
Name
Dane Fletcher
Date
09/30/2015
Rating
5
Comment
 
Name
Terry Wallin
Date
09/30/2015
Rating
4
Comment
 
Name
John Phillips
Date
09/30/2015
Rating
5
Comment
 
Name
Brenda Alvarado
Date
09/30/2015
Rating
5
Comment
This is my second Infiniti. LOVE, LOVE, LOVE it - partly because of Sewell Infiniti. You just don't get that same level of service at all dealers.
 
Name
Joeseph Greene
Date
09/30/2015
Rating
5
Comment
I've used IPA once or twice to schedule a service appointment. It worked and that's what counts...
 
Name
Chris Bell
Date
09/30/2015
Rating
5
Comment
LOVE THE PRODUCT
 
Name
Nathan Poss
Date
09/30/2015
Rating
5
Comment
 
Name
Joe Nugent
Date
09/30/2015
Rating
5
Comment
 
Name
Jerry Pyron
Date
09/30/2015
Rating
5
Comment
I have only used it once but they were very helpful
 
Name
Richard Leland
Date
09/30/2015
Rating
5
Comment
 
Name
David D'Amato
Date
09/30/2015
Rating
5
Comment
 
Name
Bambi Lockman
Date
09/30/2015
Rating
5
Comment
 
Name
Vincent Damato
Date
09/30/2015
Rating
4
Comment
 
Name
Douglas McClure
Date
09/30/2015
Rating
5
Comment
 
Name
Diane Dayton-mclean
Date
09/30/2015
Rating
5
Comment
 
Name
James Cress
Date
09/30/2015
Rating
4
Comment
The Infiniti was my first purchase of a "luxury" vehicle. My goal was to find a vehicle that was the best combination of performance, luxury and practicality. I did significant research to get the best value. Initially, my experience with the service department at the dealership did not match the expectation I had of services I would get at a "luxury" dealership. I am an executive and I need it to be easy to take care of my vehicle. The Infiniti experience was not much different than my Ford experience. Probably less easy. The Infiniti Persoanl Assistant however has been a great tool because I travel globally 50% of the time. This is a differentiator that has neutralized the bad feelings I have had for service.
 
Name
Jorge Alers
Date
09/30/2015
Rating
5
Comment
 
Name
Dana Skiles
Date
09/30/2015
Rating
5
Comment
I forget I have it most of the time, but when in a pinch it has been handy. I would recommend infinitii to a friend because I love my car not because of personal assistant
 
Name
Alegria Sylvia
Date
09/30/2015
Rating
5
Comment
I love my car and the help from my personal assistant
 
Name
Tim Sunder
Date
09/30/2015
Rating
5
Comment
This is a great service, I thoroughly enjoy using it on occasions needed.
 
Name
John Gilbride
Date
09/30/2015
Rating
4
Comment
 
Name
Thadeus Deaton
Date
09/30/2015
Rating
5
Comment
Keep up the good work!
 
Name
Becky Von Gruben
Date
09/30/2015
Rating
5
Comment
Definitely a selling point, sets Infiniti above the others.
 
Name
Jonathan Mullins
Date
09/30/2015
Rating
5
Comment
 
Name
Sharon Fuston
Date
09/30/2015
Rating
5
Comment
Hands down, best cars we've ever owned!
 
Name
Tracy Baxter
Date
09/30/2015
Rating
5
Comment
I have only used the service twice in the year I have owned my Infiniti and have been impressed with the results both times. I wish I had a need to use it more often. It is the highest standard of customer service that I have experienced.
 
Name
Wanda Lockhart
Date
09/30/2015
Rating
5
Comment
Infiniti staff takes very good care of us. I'm always supplied with a loaner car if need. That is of the utmost importance to me and my family!!!! Infiniti of Baton Rouge has an excellent Staff......I rate them a 5 star and more. Gratefully Wanda and Tim Lockhart of South LA. Automated Valve Service LLC
 
Name
Tom Gamboa
Date
09/30/2015
Rating
5
Comment
 
Name
Chris Crabtree
Date
09/30/2015
Rating
5
Comment
 
Name
Frank Virone
Date
09/30/2015
Rating
5
Comment
 
Name
Janet Swidryk
Date
09/30/2015
Rating
5
Comment
 
Name
Kevin Shah
Date
09/30/2015
Rating
5
Comment
 
Name
Devra Shutan
Date
09/30/2015
Rating
5
Comment
 
Name
Donald Martin
Date
09/30/2015
Rating
5
Comment
Great service and great car. (which is my third) Thanks
 
Name
Renee Ball
Date
09/30/2015
Rating
5
Comment
 
Name
Sharon Persaud
Date
09/30/2015
Rating
5
Comment
I love the personal assistant feature, my experience has been a great one. Thank you.
 
Name
Bridgett Jones
Date
09/30/2015
Rating
5
Comment
 
Name
Bobby Whitney
Date
09/30/2015
Rating
5
Comment
 
Name
Andrew Samples
Date
09/30/2015
Rating
5
Comment
 
Name
Akash Marwaha
Date
09/30/2015
Rating
5
Comment
 
Name
James Brown
Date
09/30/2015
Rating
5
Comment
 
Name
David Cook
Date
09/30/2015
Rating
4
Comment
I forget this is available.
 
Name
Charmaine Teuschler
Date
09/30/2015
Rating
5
Comment
 
Name
James Brown
Date
09/30/2015
Rating
5
Comment
 
Name
Vikki Piper
Date
09/30/2015
Rating
5
Comment
 
Name
Johanne Moyes
Date
09/30/2015
Rating
5
Comment
 
Name
Barbara Volo
Date
09/30/2015
Rating
5
Comment
Wonderful product. Would like to subscribe to this service for other cars.
 
Name
Richard Pace
Date
09/30/2015
Rating
5
Comment
 
Name
Staci Crabtree
Date
09/30/2015
Rating
5
Comment
 
Name
Judy Griggs
Date
09/30/2015
Rating
5
Comment
 
Name
Patricia Hepburn
Date
09/30/2015
Rating
5
Comment
 
Name
Carolyn Banks
Date
09/30/2015
Rating
5
Comment
 
Name
James Croxton
Date
09/30/2015
Rating
5
Comment
 
Name
Jennifer Barkley
Date
09/30/2015
Rating
5
Comment
I have told family, friends, coworkers! I LOVE this Infinti!!!
 
Name
Rick Anthis
Date
09/30/2015
Rating
5
Comment
 
Name
Jessica Herrera-Lopez
Date
09/30/2015
Rating
5
Comment
 
Name
Glen Goedecke
Date
09/30/2015
Rating
4
Comment
 
Name
Chris Woodbury
Date
09/30/2015
Rating
5
Comment
 
Name
Robert Crowley
Date
09/30/2015
Rating
5
Comment
I have "shown off" personal assistant to at least 10 people. It's great advertising for Infiniti. PA has helped us so many times. Once a PA stayed on the phone with us for 20 min when our nav system malfunctioned any we had no idea where we were. The PA got us back until the system worked again telling us what roads were ahead and giving us the confidence we were making the correct turns. I'll likely buy another Infiniti because of the service.
 
Name
Bryant Bailey
Date
09/30/2015
Rating
4
Comment
 
Name
Jennifer Dennen
Date
09/30/2015
Rating
5
Comment
Clearly, you hire the best. They are high EQ, attentive, professional yet personal, prompt, problem solvers. They are everything the USA lacks now, in these sad times for America. They go out of their way to remove barriers to goals. Great job!
 
Name
Brenda Bass
Date
09/30/2015
Rating
5
Comment
I never expect the personal friendly service that this service provides. I called to ask for a phone number to HEB deli dept the assistant said she would place my order and send me a text and voice confirmation . I was just so greatful for this service done while I just was able to drive to my next appt.. They are so kind even to my granddaughters when she calls them for directions to Galveston . Love this service and the staff they hire! Brenda Bass
 
Name
Susan Barba
Date
09/30/2015
Rating
4
Comment
 
Name
Randi Gertler
Date
09/30/2015
Rating
4
Comment
I don't use the personal assistant as much as I should. But love it when I remember to use it.
 
Name
Richard Gervais
Date
09/30/2015
Rating
5
Comment
Never could get connected to it from day one. Would not accept my email therefore I couldn't connect
 
Name
Jeff Pariano
Date
09/30/2015
Rating
5
Comment
I use this all the time! This service is unbelievable ! It really is. Nobody believes me! I can give you a testimonial on how I use it! Call me please ! 704-232-7058 Jeff
 
Name
Richard Hartman
Date
09/30/2015
Rating
4
Comment
 
Name
Arthur Noriega
Date
09/30/2015
Rating
5
Comment
 
Name
Brenda Zaleta
Date
09/30/2015
Rating
5
Comment
Great and fast service. No matter what I need they are willing to help in anyway
 
Name
Angel Morris
Date
09/30/2015
Rating
5
Comment
 
Name
Yolanda Martinez
Date
09/30/2015
Rating
4
Comment
 
Name
Leslie Gabriele
Date
09/30/2015
Rating
5
Comment
 
Name
Michelle Duyck
Date
09/30/2015
Rating
5
Comment
Infiniti personal assistant has locked me in as an Infiniti customer. I don't want to be without it!
 
Name
Debbie Hartman
Date
09/30/2015
Rating
5
Comment
Love the personal assistant. I do not drive often in metroplex, but when I do it makes it so much easier to get my directions. Thank you so much for such a wonderful service.
 
Name
Herman Weston
Date
09/30/2015
Rating
5
Comment
 
Name
James Smith
Date
09/30/2015
Rating
5
Comment
 
Name
Charles Biggs
Date
09/30/2015
Rating
5
Comment
An outstanding service - it provides tremendous value to those of us with busy lifestyles!!!
 
Name
Jeffrey Goldstein
Date
09/30/2015
Rating
5
Comment
 
Name
Lisa Toomey
Date
09/30/2015
Rating
5
Comment
 
Name
Kaddy Ha
Date
09/30/2015
Rating
5
Comment
 
Name
Robert Rahimi
Date
09/30/2015
Rating
5
Comment
 
Name
Rocco Farello
Date
09/30/2015
Rating
5
Comment
 
Name
Regis Hillow
Date
09/30/2015
Rating
4
Comment
 
Name
Darrell Glover
Date
09/30/2015
Rating
5
Comment
 
Name
Brad Nolan
Date
09/30/2015
Rating
5
Comment
 
Name
George Walker
Date
09/30/2015
Rating
5
Comment
They are always courteous, professional, very helpful, and have answers to my questions. ..
 
Name
Michael Connors
Date
09/30/2015
Rating
5
Comment
 
Name
Susan Hesser
Date
09/30/2015
Rating
4
Comment
I have had a lot of problems with my car and it only has 5000 miles on it. I really just want to get rid of it. It has nothing to do with Personal Assistant
 
Name
Tonya Harris
Date
09/30/2015
Rating
5
Comment
Love It!
 
Name
Michael Roche
Date
09/30/2015
Rating
5
Comment
 
Name
Stephen Bisgeier
Date
09/30/2015
Rating
5
Comment
 
Name
Stephen Bisgeier
Date
09/30/2015
Rating
5
Comment
 
Name
Miguel Hernandez
Date
09/30/2015
Rating
5
Comment
 
Name
Jennifer Pepple
Date
09/30/2015
Rating
5
Comment
I don't expect this service from my car - I was shocked to hear it was offered. I love this service. They have been so helpful in every request! Great job all!!
 
Name
Victor Licatese
Date
09/30/2015
Rating
5
Comment
 
Name
Kelli Sacher
Date
09/30/2015
Rating
4
Comment
The only problem is that I forget that its there.
 
Name
George Brunner
Date
09/30/2015
Rating
5
Comment
very nice feature that adds value to the brand.
 
Name
Stephanie Rose
Date
09/30/2015
Rating
5
Comment
From gas on the roadside to dinner reservations, it has come in handy many times. I love it.
 
Name
Kim Felder
Date
09/30/2015
Rating
4
Comment
 
Name
Madonna Clark
Date
09/30/2015
Rating
5
Comment
 
Name
Linda Fritz
Date
09/30/2015
Rating
5
Comment
 
Name
Sharon Schuman
Date
09/30/2015
Rating
5
Comment
 
Name
Susan Baughman
Date
09/30/2015
Rating
5
Comment
I adore my Infiniti Personal Assistant. Always there when I need something and ALWAYS very KIND!!!!
 
Name
Leaura Alderson
Date
09/30/2015
Rating
5
Comment
IPA ROCKS!!!
 
Name
Jeffrey Baker
Date
09/30/2015
Rating
5
Comment
 
Name
R Gillette
Date
09/30/2015
Rating
4
Comment
 
Name
Robert Laradzas
Date
09/30/2015
Rating
5
Comment
 
Name
Tammy Staiger
Date
09/30/2015
Rating
5
Comment
 
Name
Kent Rose
Date
09/30/2015
Rating
5
Comment
 
Name
Charles Brooks
Date
09/30/2015
Rating
5
Comment
 
Name
Carmine Aglira
Date
09/30/2015
Rating
5
Comment
 
Name
Vincenzo Vurro
Date
09/30/2015
Rating
5
Comment
Infiniti personal assistant is very helpful
 
Name
Mike Aulson
Date
09/30/2015
Rating
5
Comment
 
Name
Jim Kizzee
Date
09/30/2015
Rating
5
Comment
None
 
Name
Denise Wilson
Date
09/30/2015
Rating
5
Comment
 
Name
Laurina Conger
Date
09/30/2015
Rating
5
Comment
Very happy with every aspect of my infinite from Sales to service bumper to bumper best vehicle I've ever owned. Never buying another brand!
 
Name
Mindy Fedunok
Date
09/30/2015
Rating
5
Comment
 
Name
Melinda Delancy
Date
09/30/2015
Rating
5
Comment
The reason for rating a 7 The Personal Assistant is a great feature, the company just needs a better policy if you buy a car less than a month and malfunction occurs to better handle situations like this.
 
Name
Cheryl Garabedian
Date
09/30/2015
Rating
5
Comment
 
Name
John Roldan
Date
09/30/2015
Rating
5
Comment
 
Name
Bruno Morra
Date
09/30/2015
Rating
5
Comment
With past Infiniti leases, the personal assistant was included throughout. For this one, it is only with me for 1 year. I do not like that! Infiniti should have included throughout the lease period
 
Name
Rob Brinkerhoff
Date
09/30/2015
Rating
4
Comment
 
Name
Lee Kornbluh
Date
09/30/2015
Rating
4
Comment
 
Name
Cancy Mcarn
Date
09/30/2015
Rating
5
Comment
 
Name
Domniono Robertson
Date
09/30/2015
Rating
5
Comment
 
Name
Sean McMullen
Date
09/30/2015
Rating
5
Comment
 
Name
Kavita Khandelwal
Date
09/30/2015
Rating
5
Comment
 
Name
Susan Aliberti
Date
09/30/2015
Rating
4
Comment
 
Name
Nick Precek
Date
09/30/2015
Rating
5
Comment
Best car I've ever owned (11 G37x coupe)
 
Name
Bettye Freeny
Date
09/30/2015
Rating
5
Comment
 
Name
Mark Raisch
Date
09/30/2015
Rating
5
Comment
it is a great feature to have and in my opinion a real selling point that with an exceptional automobile comes an exceptional service.
 
Name
Ihab Darwish
Date
09/30/2015
Rating
5
Comment
 
Name
Brian Zambuto
Date
09/30/2015
Rating
5
Comment
 
Name
Rick Houchens
Date
09/30/2015
Rating
5
Comment
 
Name
Bonnie Pugh
Date
09/30/2015
Rating
5
Comment
Very prompt & helpful when I had a flat tire.
 
Name
William Albert
Date
09/30/2015
Rating
4
Comment
PA would not answer any questions about operation of my car. Why?
 
Name
Thomas Oliver
Date
09/30/2015
Rating
5
Comment
 
Name
Clifford Bishop
Date
09/30/2015
Rating
5
Comment
 
Name
Gisela Velasquez
Date
09/30/2015
Rating
5
Comment
 
Name
Jimmy Moore
Date
09/30/2015
Rating
5
Comment
 
Name
Annette Macdonald
Date
09/30/2015
Rating
5
Comment
 
Name
Cindy Gruber
Date
09/30/2015
Rating
5
Comment
 
Name
William Shin
Date
09/30/2015
Rating
5
Comment
 
Name
William Bruckner
Date
09/30/2015
Rating
5
Comment
 
Name
John Jezior
Date
09/30/2015
Rating
5
Comment
 
Name
Richard Mastroianni
Date
09/30/2015
Rating
5
Comment
Infiniti is a quality, high end car and should definitely include Personal Assistant as a standard feature. They should also include the "tone" to indicate possible contact with an object while backing up, as part of the rear camera.
 
Name
Suzanne Drelich
Date
09/30/2015
Rating
5
Comment
 
Name
Patricia Caple
Date
09/30/2015
Rating
5
Comment
I love it.
 
Name
Howard Rosenthal
Date
09/30/2015
Rating
5
Comment
 
Name
Katie Anderson
Date
09/30/2015
Rating
5
Comment
PA has gotten me out of more than one jam. Whether it's 2am on a blocked off freeway needing help to navigate home (google maps and Waze don't work for everything!) or finding some weird drink or food I need for nutritional reasons in a different city where I'm traveling on business - I am nothing but grateful to push that button on my Favorites list in my phone and get a kind, smart helpful person on the other end. Don't know where you find them but they are great!
 
Name
Stacy Flood
Date
09/30/2015
Rating
5
Comment
 
Name
Navid Ashroff
Date
09/30/2015
Rating
5
Comment
 
Name
Oliver Johnson
Date
09/30/2015
Rating
5
Comment
 
Name
Paul Reed
Date
09/30/2015
Rating
4
Comment
 
Name
Robert Tenen
Date
09/30/2015
Rating
5
Comment
We have owned 4 FX 35s and 1 QX 70 and found the vehicles outstanding..We had no instance where the vehicles were disabled due to a major failure.. Robert
 
Name
Sonny Fardque
Date
09/30/2015
Rating
5
Comment
Luv Infiniti
 
Name
Liz Rios
Date
09/30/2015
Rating
5
Comment
 
Name
Alex Pombo
Date
09/30/2015
Rating
5
Comment
 
Name
David Tarnoff
Date
09/30/2015
Rating
5
Comment
Nice feature
 
Name
James Stewart
Date
09/30/2015
Rating
5
Comment
 
Name
Soloman Jiwani
Date
09/30/2015
Rating
5
Comment
 
Name
Ben Richey
Date
09/30/2015
Rating
5
Comment
Great support
 
Name
Sam Rock
Date
09/30/2015
Rating
5
Comment
 
Name
Devra Shutan
Date
09/30/2015
Rating
5
Comment
 
Name
David Szabo
Date
09/29/2015
Rating
5
Comment
INFINITI Personal Assistance is the one thing you should brag about and let new customers discover it and spread it around their network - I've mentioned it to 50+ people already and I had to show them to believe it. It's incredible!
 
Name
Mohammad Molla
Date
09/29/2015
Rating
5
Comment
 
Name
Aret Kuzikyan
Date
09/29/2015
Rating
4
Comment
 
Name
Donald Fraleigh
Date
09/29/2015
Rating
5
Comment
Contacted my personal assistant to schedule an oil change and he made the experience vey easy. He was extremely polite and got me into the dealership at the timeframe I needed. Well done!!
 
Name
Sharon Yates
Date
09/29/2015
Rating
5
Comment
It has been a life saver when I need a phone # or location
 
Name
Laura Monahan
Date
09/29/2015
Rating
5
Comment
 
Name
George Jones
Date
09/29/2015
Rating
5
Comment
 
Name
Diane Watson
Date
09/29/2015
Rating
5
Comment
I don't use the Personal Assistant often but I love having the feature. It has come in very handy on occasions when I have needed something special and was under time constraints.. The Personal Assistants have always filled my requests, answered my questions, and provided the information quickly.
 
Name
Maltaise Cini
Date
09/29/2015
Rating
5
Comment
All your representatives are very polite, professional, have a good command of the English language, do not use slang, always pleasant to speak to and competent. While one would expect this from anyone in the service industry it is often a rarity. Keep up the good work.
 
Name
Sergio Sanchez
Date
09/29/2015
Rating
5
Comment
 
Name
Carole Medal
Date
09/29/2015
Rating
5
Comment
I love IPA !!!!!
 
Name
Kevin Ryan
Date
09/29/2015
Rating
5
Comment
I've kept a log of my requests over the last few years. Good reading.
 
Name
Susan Broussard
Date
09/29/2015
Rating
5
Comment
 
Name
Farid Lalezarzadeh
Date
09/29/2015
Rating
5
Comment
Excellent Customer Service. Thank you so very much!!
 
Name
Sonja Stoskopf
Date
09/29/2015
Rating
5
Comment
I love Infiniti and my dealership.
 
Name
Wade Gourley
Date
09/29/2015
Rating
5
Comment
We love our Infiniti
 
Name
Geraldine Powell
Date
09/29/2015
Rating
4
Comment
Love the service I was real lost in another city they help me so much
 
Name
Mike Thomson
Date
09/29/2015
Rating
5
Comment
 
Name
Linda Drossel
Date
09/29/2015
Rating
5
Comment
 
Name
Claudia Silverberg
Date
09/29/2015
Rating
5
Comment
 
Name
Deborah Rosasco
Date
09/29/2015
Rating
5
Comment
 
Name
Cedric Conel
Date
09/29/2015
Rating
5
Comment
 
Name
David Salloum
Date
09/29/2015
Rating
4
Comment
 
Name
Jonathan Lehrman
Date
09/29/2015
Rating
5
Comment
 
Name
Janet Mcmahill
Date
09/29/2015
Rating
5
Comment
I have an iPad, an iPhone and many other contemporary communication devices. But when I am going 70 MPH on a 6 lane freeway, I do not want to open any applications, contact lists, emails or other devices to gain assistance. I simply say "Call Infinity Personal Assistant" and I get a talented person who speaks perfect English and gets the information or connection I need...and quickly. Dr. Janet McMahill
 
Name
Louis Pinkett
Date
09/29/2015
Rating
5
Comment
 
Name
Jacqueline Dickens
Date
09/29/2015
Rating
5
Comment
 
Name
John Martine
Date
09/29/2015
Rating
5
Comment
 
Name
Marla Rubinson
Date
09/29/2015
Rating
5
Comment
 
Name
Gary Smith
Date
09/29/2015
Rating
5
Comment
 
Name
Allison Fish
Date
09/29/2015
Rating
5
Comment
Infiniti Owner: I have purchased the exact same Infiniti vehicle, the newest model, for the past 6 years!!! Love the Infiniti Personal Assistant feature. Loyal Customer.
 
Name
Gabriele Lawrence
Date
09/29/2015
Rating
5
Comment
 
Name
Paul Duffy III
Date
09/29/2015
Rating
5
Comment
 
Name
Selma Willis
Date
09/29/2015
Rating
5
Comment
 
Name
Robert Pearl
Date
09/29/2015
Rating
5
Comment
 
Name
Robert Harris
Date
09/29/2015
Rating
4
Comment
My wife and I have driven Infiniti for the past 10 years. The PA Service is labor intensive but the service persons are very professional and courteous
 
Name
Jeffrey Fein
Date
09/29/2015
Rating
5
Comment
 
Name
Robert Gallant
Date
09/29/2015
Rating
5
Comment
A uniquely personal resource
 
Name
Stacy Hagar
Date
09/29/2015
Rating
5
Comment
 
Name
David Jones
Date
09/29/2015
Rating
5
Comment
 
Name
Vlassi Baktidy
Date
09/29/2015
Rating
5
Comment
 
Name
Alice Fuller
Date
09/29/2015
Rating
5
Comment
I love Infiniti. This is my 5th car. Looking forward to the 6th in 2017. Thank you for my Personal Assistant. It impresses people.
 
Name
Eliot Rose
Date
09/29/2015
Rating
5
Comment
Really pleased every single time I've used personal asst. I'm glad you sent this email. Reminds me to use it more often
 
Name
Matthew Milak
Date
09/29/2015
Rating
5
Comment
 
Name
Bruce Schacher
Date
09/29/2015
Rating
5
Comment
 
Name
Ricardo Rosenthal
Date
09/29/2015
Rating
5
Comment
 
Name
Richard Polak
Date
09/29/2015
Rating
5
Comment
 
Name
Cathy Phillips
Date
09/29/2015
Rating
5
Comment
I no longer have Infiniti Assistant in my vehicle, but when I had access to it, it was wonderful!
 
Name
Venkat Manoj Kandukuri
Date
09/29/2015
Rating
5
Comment
great service. If i am buying a suv infiniti will be my first stop
 
Name
Karen Mobert
Date
09/29/2015
Rating
5
Comment
I Love all the Infiniti personal assistance professionalism and willingness to help in any way they can when I call them. Sometimes I just want to call them and ask a question, so my colleagues and family can hear how personal they are and helpful. Obviously they are always impressed, and say "hum, maybe I should buy or lease an Infinity so they can have a "personal assistant" too. So I'm trying to HELP with your marketing!! I love having this feature for just being an Infinity owner! Thanks so much for it! Karen
 
Name
Todd Kaloudis
Date
09/29/2015
Rating
5
Comment
Every experience I've had with Infiniti besides one has been great. I was disappointed only once when I needed roadside assistance that my dealer's maintenance team refused to answer a simple question that could have saved me hours of stress- they insisted on me getting a roadside assistance tow truck visit, so I just spent an hour and figured out how to fix the problem myself. Other than that Infiniti has been greats. The personal assistance service is first rate. I have another PA service through platinum Amex that sucks compared to my Infiniti PA. I think your PA iPhone app and service team are A+.
 
Name
Jeanna Kostak
Date
09/29/2015
Rating
5
Comment
The team is awesome! Service is outstanding!
 
Name
Fernando Garcia
Date
09/29/2015
Rating
5
Comment
The service I received from eddie I believe was his new was above and beyond. Much better than the service I got in other infinity dealers. My wife will be changing her car and we will be going to the infinity in tampa fl
 
Name
Yanique Brown
Date
09/29/2015
Rating
5
Comment
 
Name
Michael Martinez
Date
09/29/2015
Rating
5
Comment
My last purchase was an Infiniti and that service was for 4 years. I think the new one I just purchased has IPS for only one year. This should be at least for 4-5 year period for new owners and good selling point for certified owners
 
Name
JoAnn Alexander
Date
09/29/2015
Rating
5
Comment
 
Name
Jessica Epps
Date
09/29/2015
Rating
5
Comment
The Infiniti Personal Assistant takes my car to a whole new level of luxury! I can't imagine driving another car without it!
 
Name
Stanley Bullock
Date
09/29/2015
Rating
5
Comment
 
Name
Charles Bolz
Date
09/29/2015
Rating
5
Comment
It is a great service that I use often.
 
Name
Mary Finney
Date
09/29/2015
Rating
5
Comment
 
Name
Mary McCreight
Date
09/29/2015
Rating
5
Comment
I am so impressed with the personal assistant and the all around care provided by Infiniti. Best service I have ever received. I tell everyone about the personal assistant.
 
Name
Darcy Novick
Date
09/29/2015
Rating
5
Comment
Love Infiniti!
 
Name
Anne Connors
Date
09/29/2015
Rating
5
Comment
 
Name
Brooke Russo
Date
09/29/2015
Rating
5
Comment
LOVE THEM! They are the BEST!!!
 
Name
Barbara Mendillo
Date
09/29/2015
Rating
5
Comment
They are the best! Never had a bad incident with them.
 
Name
Sharona Toobian
Date
09/29/2015
Rating
5
Comment
 
Name
Don Winslett
Date
09/29/2015
Rating
5
Comment
Love the Personal Assistant
 
Name
Stephen Weiss
Date
09/29/2015
Rating
4
Comment
 
Name
Marianne Perfetti
Date
09/29/2015
Rating
5
Comment
Love infiniti please bring back your G37x. Best car ever
 
Name
Allison Farquhar
Date
09/29/2015
Rating
5
Comment
I absolutely love my Personal Assistant and will renew it as soon as it expires. They are the best and I dont know what I would do without it!!
 
Name
Richard Roberts
Date
09/29/2015
Rating
5
Comment
this is kfir testing the email blast
 
Name
Michael Kato
Date
09/29/2015
Rating
5
Comment
 
Name
Charles Childs
Date
09/28/2015
Rating
5
Comment
I love Personal Assistant.
 
Name
Roberto Milk
Date
09/28/2015
Rating
5
Comment
 
Name
Lewis Levy
Date
09/28/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
09/28/2015
Rating
5
Comment
IPA makes my day!!
 
Name
Alexandra Wynn
Date
09/27/2015
Rating
5
Comment
 
Name
Tina Flint
Date
09/27/2015
Rating
5
Comment
 
Name
Leaura Alderson
Date
09/27/2015
Rating
5
Comment
LOVE, LOVE, LOVE IPA!! We consider IPA a member of our team. THANK YOU!!
 
Name
Leaura Alderson
Date
09/27/2015
Rating
5
Comment
IPA is SUPER AWESOME... FANTASTIC... AMAZING... HUGE TIME SAVER and feels like our go-to for everything best friend! My husband and I didn't realize the POWER of IPA during our first 4 years of service, so we lost 4 years!!! :-o. I thought it was mostly a road travel, reservation, emergency type PA, but finally, in the 5th year of our membership and a new car upgrade, the knowledgeable sales rep raved about it, so we FINALLY started using it regularly. Can't believe we waited so long... SO GRATEFUL for our IPA!! :-)
 
Name
Leaura Alderson
Date
09/27/2015
Rating
5
Comment
 
Name
Michael Kato
Date
09/26/2015
Rating
5
Comment
 
Name
Nydisha Williams
Date
09/25/2015
Rating
5
Comment
 
Name
Sean Rosas
Date
09/25/2015
Rating
5
Comment
 
Name
Barbara Mendillo
Date
09/24/2015
Rating
5
Comment
Every one is exceptional!
 
Name
Josn Foster
Date
09/24/2015
Rating
5
Comment
Personal assistants very professional n prompt I'm very impressed I'm very busy so the personal assistant works well I work for a bank n I'm getting ready to launch my website selling hand bags Thank you Infiniti
 
Name
Tho Ho
Date
09/22/2015
Rating
5
Comment
Love infinity presonal assistant
 
Name
Michelle Moore
Date
09/21/2015
Rating
5
Comment
I love love love my personal assistant. It is a very helpful tool especially. When you are on the road i have no had one bad experience and no matter how silly my questions may sound they always make sure they do their very to solve the issue...with all of today's. Technology i appreciate being able to talk to a live oersin unstead of a machine..KUDOS to my personal Assistant and Infinti for introducing me to such a wonderful service.......thankyou very helpful me especially. While driving. It is a mich needed. Safety. Feature your staff is always professional i would recommend. This service to everyone. Keep up the excellent. Job. Infiniti your personal. Assistant. Staff. Is wonderful
 
Name
Wayne Bobrick
Date
09/21/2015
Rating
5
Comment
 
Name
Elizabeth Underwood
Date
09/21/2015
Rating
5
Comment
The gentleman who helped me was very nice!
 
Name
Wendi Kaye
Date
09/21/2015
Rating
5
Comment
I love love Infiniti and I love this feature
 
Name
Michelle Moore
Date
09/20/2015
Rating
4
Comment
I lovd love love my personal assistant. They are very helpful rp me especially. While driving. It is a mich needed. Safety. Feature your staff is always professional i would recommend. This service to everyone. Keep up the excellent. Job. Infiniti your personal. Assistant. Staff. Is wonderful
 
Name
Becky Brandhorst
Date
09/19/2015
Rating
5
Comment
Professional, timely and courteous. I will continue to use this service and tell others about it!
 
Name
Marc Veneziano
Date
09/18/2015
Rating
5
Comment
I absolutely love IPA! The group is so efficient and thorough I wish I could pay to have expanded services to my business. It is the single factor in why I continue to purchase Infiniti. I can't imagine my life without it! They have helped immensely and are cheerful, communicate effectively and even compared to paid VA services they are far and beyond superior! I love you guys and think every car manufacturer should offer this service. It's simply amazing!
 
Name
Lori Novak
Date
09/16/2015
Rating
4
Comment
 
Name
Michael Kato
Date
09/15/2015
Rating
5
Comment
 
Name
Gary Tortorella
Date
09/15/2015
Rating
5
Comment
 
Name
Bao Nguyen
Date
09/14/2015
Rating
3
Comment
 
Name
Bryan Rodriguez
Date
09/11/2015
Rating
5
Comment
The Employee that Assisted me went above and beyond and represents what Infiniti Personal Assistant should be. Thank You!
 
Name
Johanna Nestor
Date
09/10/2015
Rating
5
Comment
Love it so much I got another Infiniti! I tell everyone about the feature! Wouldn't consider getting a vehicle without the service. Thanks! And Kristy C provided excellent service for me.
 
Name
Michael Kato
Date
09/10/2015
Rating
5
Comment
Can't see myself not buying another Infiniti in the future. Great car and this service is the greatest!
 
Name
Barbara Cleary
Date
09/10/2015
Rating
5
Comment
 
Name
Debi Davidoff
Date
09/09/2015
Rating
5
Comment
This is such an amazing feature. I did not have time to make a reservation today for a work event. When I called I only wanted the phone number and he didn't think twice about taking care of everything for me. It was great! Thank you. I am just sorry I didn't keep his name
 
Name
Ricardo Rosenthal
Date
09/08/2015
Rating
5
Comment
 
Name
Eric Stoler
Date
09/05/2015
Rating
5
Comment
Great assistance - quite thorough and useful! Thanks so much.
 
Name
Eric Stoler
Date
09/05/2015
Rating
5
Comment
Personal call from assistant for clarification was much appreciated. Great job!
 
Name
James Wetmore
Date
09/05/2015
Rating
5
Comment
 
Name
Michael Bramblett
Date
09/04/2015
Rating
4
Comment
 
Name
Demella Wooden
Date
09/04/2015
Rating
5
Comment
I have only used twice
 
Name
Sharon Fuston
Date
08/31/2015
Rating
5
Comment
I continue to be impressed with Infiniti! Love Love Love!
 
Name
Larik Malish
Date
08/29/2015
Rating
5
Comment
 
Name
Carmen Nasarre
Date
08/28/2015
Rating
5
Comment
 
Name
Maria Erazo
Date
08/25/2015
Rating
5
Comment
 
Name
Arash Heduat
Date
08/23/2015
Rating
4
Comment
Love the feature!! Needs some tweaking but no big complaints.
 
Name
Georgette Hopson
Date
08/19/2015
Rating
5
Comment
 
Name
Evanette Tarin
Date
08/18/2015
Rating
5
Comment